Request API key re-activation
Posted 25 May 2024, 17:38:55
I would like to use the API. Some time ago I created an API Key, but it became “INACTIVE“ and I have tried more than once the “Request reactivation” link but nothing happens and it is still deactivated.
Also, I can not find a way to create a separate second key from the same logged in account.
Last edited 25 May 2024, 17:39:50
Posted 27 May 2024, 6:42:38
The reactivation review for inactive keys usually takes ages. But check your settings for a second, unfortunately more restricted, key. Hope it helps until the review is through.
Posted 9 Jun 2024, 14:27:08
I also requested a API key re-activation 3 or 4 months ago and still have not had it reactivated. Is this a manual process? Why does it take so long. It hinders my ability to develop my project.
Posted 10 Jun 2024, 6:58:18
Yes it is a manual process.
Posted 8 Aug 2024, 16:55:44
I've requested it 3 times now, every time I get an email saying it's reactived but it's not. Replying to the email is not use, how can I actually get my API key approved again? Preferrably without waiting 6-7 months again
Posted 9 Aug 2024, 5:50:40
I've requested it 3 times now, every time I get an email saying it's reactived but it's not.
Must be a bug, filed a report. There's a new API key in your API settings now. The old one is still there too for debugging purposes. It'll eventually be removed.
Posted 9 Aug 2024, 18:48:35
I recently found that I have two keys
The first one is listed as (INACTIVE)
Rate limit max. 16.0/second and max. 50000/DAY. – Request reactivation
The second one is listed as
Rate limit max. 2.0/second and max. 1440/DAY. – Request upgrade/edit details
I was able to use the second one successfully for what I was trying to do so far
Posted 12 Aug 2024, 6:46:20
I recently found that I have two keys
Yes of course, didn't you read my reply to your initial question?
Posted 31 Aug 2024, 0:22:15
On August 6th, I received an email that my API app change had been approved. But when I log in, it is still unapproved. It sounds like a similar bug that the other user was having. Is it possible to look into the status of my API key?
Tangentially, How long does the API remain active?
Posted 2 Sep 2024, 7:18:07
On August 6th, I received an email that my API app change had been approved. But when I log in, it is still unapproved.
Must be the same bug. Sorry. You should find another API key in your API settings.
How long does the API remain active?
I suppose you mean the API key. It's currently deactivated after a year of inactivity, i.e. no requests to the API. This might change though, so anybody reading this in the future, take it with a grain of salt.
